Refund Policy

Final sale terms, cancellations, and what to do if something goes wrong.

Effective date: October 19, 2026

All sales are final

All sales are final. Unless the law requires otherwise, or we decide an order qualifies for a replacement or other remedy under this policy, purchases can't be returned or refunded. The remedies we offer are described below.

Cancelling an order

You can ask to cancel an order before it ships by emailing support@inspiredlabsllc.com. If we cancel it before it ships, you'll get a full refund to your original payment method. Once an order has shipped, it can't be cancelled.

Damaged shipments

If your order arrives damaged, let us know within 48 hours of delivery at support@inspiredlabsllc.com and include photos of the packaging and contents. We'll look into it quickly and work to fix it, which may include a replacement or a refund for the affected items.

Wrong items

If you receive something that doesn't match your order, contact us and we'll make it right, usually with a replacement or a refund for the affected items once we confirm the mix-up.

Lost packages

If a package appears lost in transit, we'll open a claim with the carrier, help you track it, and work toward a fair resolution based on the outcome.

Returns

We don't accept returns unless we approve one in writing as part of a remedy under this policy, or the law requires it. Please email support@inspiredlabsllc.com before sending anything back, because returns we haven't approved can't be accepted. Approved refunds go to your original payment method after we receive and inspect the return.

Order review

We may review orders before they ship. We may hold, decline, or cancel an order and issue a refund if we can't verify identity, destination, or payment.

Questions and disputes

If you have any concern about an order, delivery, product, or charge, please contact us at support@inspiredlabsllc.com first so we can try to fix it before you open a payment dispute. Most issues are resolved quickly. Nothing in this policy limits any right you have under applicable law or your card issuer's rules that can't be waived.

Contact us

Inspired Labs LLC · Derby, KS
Email support@inspiredlabsllc.com · Phone 316-306-8600