Terms · Privacy · Refunds · Shipping
Privacy Policy
What we collect, how we use it, and the choices you have.
Information we collect
We collect information you give us when you contact us or place an order, such as your name, organization, email address, phone number, shipping and billing details, what you ordered, and any messages you send. We also collect limited technical information automatically, such as IP address, browser and device information, and pages visited.
How we use information
We use information to process and deliver orders, provide customer service, communicate with you about orders and questions, prevent fraud and abuse, keep required records, and run and improve the website. We record your acceptance of our policies with each order.
Payment information
Card and payment details are collected and processed by our third-party payment processor, not stored by Inspired Labs. We keep limited transaction references (such as a transaction ID and the last four digits or a processor token) to manage orders and resolve disputes.
Analytics and cookies
We use cookies and similar tools, including Google Analytics 4, to understand how the site is used and make it better. These tools may set cookies and collect usage data such as pages viewed and general location. You can control cookies in your browser settings and opt out of Google Analytics using Google's opt-out tools.
Marketing emails
If you opt in, we may send promotions, product updates, and company news. You can unsubscribe at any time using the link in every marketing email. Unsubscribing doesn't stop messages about your orders.
Text messages
If you opt in to texts, you agree to receive recurring automated and non-automated messages from Inspired Labs about promotions, order updates, and customer service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Texts are never required to place an order, and your consent is not shared with third parties for their own marketing.
Who we share information with
We share information only as needed with service providers who help us operate, including payment processors, shipping carriers, analytics providers, and communication or form services, and when required by law. We do not sell personal information.
How long we keep information
We keep order and policy-acceptance records for as long as the law requires and as needed for legitimate business purposes, including tax, fraud prevention, and resolving disputes.
Your choices
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of certain uses. To make a request or unsubscribe from marketing, email support@inspiredlabsllc.com.
Contact us
Inspired Labs LLC · Derby, KS
Email support@inspiredlabsllc.com · Phone 316-306-8600